The Principle

In order to attain a rapid recovery from a disaster situation it is vital to ensure the immediate access to reliable back-up data. There is a risk associated with traditional local back-up strategies. Factors such as fire and flood; human errors and hardware failure pose a threat by:

Undermining the reliability of the back-up process
Preventing access to the back-up data

The Atlanta Disaster Recovery Service neutralises these risks by replicating customer data in two remote locations; first at a primary and then at a secondary data centre.

Protection

The use of Continuous Data Protection appliances allows us considerable accessibility; the service is remotely monitored and managed by highly-trained staff seven days a week, 24 hours a day. You are protected against back-up corruption through a journaled system that lets you return data to a chosen point.

Value

The Atlanta Disaster Recovery Service treats remote online back-up as a fundamental element. And it is not an ‘online back-up lite’ version. Our remote back-up offers the same benefits as conventional approaches with ‘brick’ level mailbox restores in the same timeframe as a local back-up system.

We partner with you over a three year contract period to supply this service, and this should produce a reduction in your total cost of ownership. Value is also realised from the efficiency of human resources. The service is remotely managed 24/7 by Atlanta’s highly skilled staff. This allows your own IT staff to concentrate their efforts in areas where they may be able to return better value to your organisation.

Speed

In the event of the failure of local disk storage systems or servers, we can restore data from the remote data centres, or you can with a web-connected PC. File level restores with this system can be faster than those that use conventional back-up – there’s no need to search through tape catalogues. Instead, you mount the server and locate the file.

Where access is prevented or the customer site is destroyed, we write it into the Service Level Agreement that we will return servers, data and applications to operational status on our infrastructure within 60 minutes of invocation within business hours.